Timothy R. Kuhn

Department of Communication

University of Colorado at Boulder

270 UCB

Boulder  CO 80309-0270

303.492.2986 (office) § 303.492.8411 (fax)

tim.kuhn@colorado.edu

http://comm.colorado.edu/kuhn


 

Assistant Professor of Communication, University of Colorado at Boulder

 

I. EDUCATION      

 

Arizona State University, Hugh Downs School of Human Communication

Ph.D., July 2000 (Dissertation title: The Complex Process of Planned Organizational Change: Developing a Model of Knowledge, Activity, and Communication Networks). Advisor: Steven R. Corman

 

            University of Minnesota-Twin Cities, Department of Speech-Communication

            M.A., June 1996 (Thesis title: The Impact of Conflict Management on Decision Effectiveness in        Organizational Work Groups). Advisor: Marshall Scott Poole

                                     

            University of Minnesota-Twin Cities, Curtis L. Carlson School of Management

            B.S., December 1991 (Double Major: Management and Speech Communication)

 

II. RESEARCH

 

            A. RESEARCH INTERESTS

 

§         How constitutive conceptions of communication—which highlight the intersections of discourse, knowledge, and practices—can lead to novel conceptions of organizations, complex change processes, and technology appropriation

§         How knowledge and practices of knowing shape organizational activity, including the influence of communication technologies

§         Processes of identity negotiation, particularly in knowledge-intensive and professional service environments

§         How groups collaborate, make decisions, and manage conflict

 

B. RESEARCH AWARDS/RECOGNITION

 

§         Article Award, from the Organizational Communication Division of the National Communication Association (NCA) (best published article or book chapter of 2003-04)

§         Runner-up, Best Published Paper of 2003, from the Organizational Communication and Information Systems division of the Academy of Management

§         Dennis Gouran Research Award, from the Group Communication Division of NCA, 2001 (best article or book chapter on group communication published in a communication or related-discipline journal or book, 2000-01)

§         W. Charles Redding Dissertation Award, Organizational Communication Division of the International Communication Association (ICA), 2001 (Top dissertation in organizational communication completed in 2000)

§         Top four paper (1st overall) in NCA’s Organizational Communication Division, 2004

§         Top four paper in NCA’s Organizational Communication Division, 2001

§         Top three and top student paper in NCA’s Organizational Communication Division, 1998

§         Top three paper in NCA’s Group Communication Division, 1998

§         Top paper in NCA’s Student Section, 1996

§         ASU Department of Communication Outstanding Ph.D. Student, 1998-99

 

            C. JOURNAL ARTICLES (peer-reviewed except where noted)

 

Kuhn, T. (in press). A “demented work ethic” and a “lifestyle firm”: Discourse, identity, and workplace time commitments. Organization Studies.

 

Corman, S. R., & Kuhn, T. (2005). The detectability of socio-egocentric group speech: A quasi-Turing Test. Communication Monographs, 72, 117-143. (Lead article)

 

Kuhn, T. (2005). The institutionalization of Alta in organizational communication studies. Management Communication Quarterly, 18, 618-627. (Invited by editor and Forum section editor)

 

Kuhn, T., & Corman, S. R. (2003). The emergence of homogeneity and heterogeneity in knowledge structures during a planned organizational change. Communication Monographs, 70, 198-229. (Recipient of “Article Award” from Organizational Communication division of NCA; runner-up award for best published article from the Organizational Communication and Information Systems division of the Academy of Management)

 

Kuhn, T., & Ashcraft, K. L. (2003). Corporate scandal and the theory of the firm: Formulating the contributions of organizational communication studies. Management Communication Quarterly, 17, 20-57. (Lead article after editor’s introduction)

 

Dooley, K. D., Corman, S. R., McPhee, R. D., & Kuhn, T. (2003). Modeling high-resolution broadband discourse in complex adaptive systems. Nonlinear Dynamics, Psychology and Life Sciences, 7, 61-85.

 

Kuhn, T., & Nelson, N. (2002). Reengineering identity:  A case study of multiplicity and duality in organizational identification. Management Communication Quarterly, 16, 5-39. (Lead article)

 

Kuhn, T. (2002). Negotiating boundaries between scholars and practitioners: Knowledge, networks, and communities of practice. Management Communication Quarterly, 16, 106-112. (Selected by editor, associate editor, and section editor)

 

Corman, S. R., Kuhn, T., McPhee, R. D., & Dooley, K. J. (2002). Studying complex discursive systems: Centering resonance analysis of communication. Human Communication Research, 28, 157-206. (Lead article)

 

Kuhn, T., & Poole, M. S. (2000). Do conflict management styles affect group decision-making?: Evidence from a longitudinal field study. Human Communication Research, 26, 558-590. (Recipient of Dennis Gouran Research Award)

Kuhn, T. (1997). The discourse of issues management: A genre of organizational communication. Communication Quarterly, 45, 188-210.

 

            D. CHAPTERS IN EDITED BOOKS

 

McDaniel, J. P., Kuhn, T., & Deetz, S. A. (in press). Voice, participation, and the globalization of communication: A policy orientation for new communication technologies. To appear in J. V. Ciprut (Ed.), Democratizations: Complex perspectives, compound contexts, SUNY Press (expected publication: Spring 2006). 

 

Kuhn, T. (2005). Engaging networks of practice through a communicative theory of the firm. In J. L. Simpson & P. Shockley-Zalabak (Eds.), Engaging communication, transforming organizations: Scholarship of engagement in action (pp. 45-66). Cresskill, NJ: Hampton Press.

 

Jackson, M. H., Poole, M. S., & Kuhn, T. (2002). The social construction of technology in studies of the workplace. In L. Lievrouw & S. Livingstone (Eds.), Handbook of new media: Social shaping and consequences of ICTs (pp. 236-253). London: Sage. (Approved by editorial board)

 

E. OTHER PUBLICATIONS

 

Kuhn, T. (2005). Transforming knowledge and technology. (Review of Representing Organization: Knowledge, Management, and the Information Age.) Organization, 12, 457-461.

 

Text box on “Knowledge and Organizational Change,” appearing in G. Cheney, L. T. Chistensen, T. E. Zorn, & S. Ganesh (2004), Organizational communication in an age of globalization: Issues, reflections, practices (p. 322). Prospect Heights, IL: Waveland Press.

 

F. MANUSCRIPTS CURRENTLY UNDER REVIEW:

 

Kuhn, T., & Jackson, M. H. Accomplishing knowledge: Reformulating the knowledge-knowing dualism in organizational communication.

 

            G. CURRENT RESEARCH PROJECTS AND WORKS IN PROGRESS

 

1. PROJECTS:

 

Identity, socialization, and managing tensions in entering a large law firm. Consists of in-depth interviews with 30 junior members or former members of a large local law firm. At least three manuscripts  are planned: (1) Managing tensions between work and non-work in a “lifestyle” firm, with graduate student Stacey Wieland; (2) Identity and socialization in the approach to work in a professional service partnership firm; (3) Sense-making around balancing law firm work and personal social commitments. Drafts of these manuscripts will be developed in the order given here.

 

Knowledge and interactions around technology in a call center (with Michele Jackson). Consists primarily of observations and transcribed calls in a campus-based telecommunications call center. Several papers have been produced (see Kuhn & Jackson, 2003; Kuhn, 2003; Hudson, Kuhn, & Jackson 2003); additional work will address structure of call breakdowns and conversational “moves” that make technological problems effectively co-present for call center representatives.

 

2. PAPERS IN PROGRESS:

 

            H. CONFERENCE PAPERS           

           

1. Competitively-Selected Conference Papers

 

Kuhn, T. (2004, November). A “demented work ethic” and a “lifestyle firm”: Identity formation and rationalizations of workplace time commitments. Paper presented at the annual meeting of NCA, Chicago. (Top Four paper [1st rated overall], Organizational Communication Division)

 

Kuhn, T., & Jackson, M. H. (2003, November). Accomplishing knowledge: Extending the performative model of organizational knowledge and knowing. Paper presented at the annual meeting of NCA, Miami Beach, FL.

 

Corman, S. R., & Kuhn, T. (2003, November). The detectability of socio-egocentric group speech: A quasi-Turing test. Paper presented at the annual meeting of NCA, Miami Beach, FL.

 

Kuhn, T. (2003, July). Practices of knowledge and control: Collaborative activity and expertise in a call center. Paper presented at the 3rd Critical Management Studies Conference, Lancaster, England.

 

Nelson, N. A., Jackson, M. H.., & Kuhn, T. (2003, May). To be or not to be: The ontological project of the modern professional identity structure. Paper presented at the annual meeting of the ICA, San Diego, CA.

 

Hudson, E., Kuhn, T., & Jackson, M. H. (2003, May). The academic call center: Reconceptualizing a complex learning environment. Paper presented at the annual meeting of the ICA, San Diego, CA.

 

Kuhn, T. (2001, November). The Emergence of homogeneity and heterogeneity in knowledge structures during a planned organizational change. Paper presented at the annual meeting of the NCA, Atlanta, GA. (Top Four paper, Organizational Communication Division)

 

Dooley, K., Corman, S., McPhee, R., & Kuhn, T. (2001, July), Modeling high resolution broadband discourse in complex adaptive systems. Paper presented at the annual meeting of the Society for Chaos Theory in Psychology and the Life Sciences, Madison, WI.

 

Kuhn, T. (1999, November). Surmounting obstacles to theory development: On the need for critical realism in organizational communication. Paper presented at the 85th annual meeting of the NCA, Chicago, IL.

 

Kuhn, T. (1998, November). Dynamic processes and emergent structures: A parallel distributing processing model of communication networks. Presented at the annual meeting of NCA, New York. (Top Three paper and Top student paper, Organizational Communication Division)

 

Kuhn, T. (1998, November). Group process and group performance: A qualitative, longitudinal analysis of conflict and decision-making. Paper presented at the annual meeting of the NCA, New York, NY. (Top student paper and 2nd-ranked overall, Group Communication Division)

      

Kuhn, T., & Poole, M. S. (1997, November). Do conflict styles influence group decision-making? Toward a contingency theory of group decision-making. Paper presented at the annual meeting of the NCA, Chicago, IL.

 

Kuhn, T., & Poole, M. S. (1997, February). Complex tasks and group outcomes. Paper presented at the annual Meeting of the Western States Communication Association (WSCA), Monterey Bay, CA.

 

Kuhn, T. (1996, November). Organizational communication research and structuration theory: Review, critique, and re-direction. Paper presented at the annual meeting of the Speech Communication Association (SCA), San Diego, CA. (Top Paper, Student Section)

 

Theodossopoulou-Papalois, V., & Kuhn, T. (1996, May). Rhetorical concerns in negotiation theory: The common sense notion. Paper presented at the biennial meeting of the Rhetoric Society of America, Tucson, AZ.

 

Kuhn, T. (1996, February). The discourse of issues management: A genre of organizational communication. Paper presented at the annual meeting of the WSCA, Pasadena, CA.

 

Theodossopoulou-Papalois, V., Ibrahim, B., & Kuhn, T. (1995, November). Verbal components of image advertising: A content analysis. Paper presented at the annual meeting of the SCA, San Antonio, TX.

 

2.      Papers on Competitively-Selected Panels or Preconferences

 

Kuhn, T. (2004, November). Time, identity, and work. Paper presented at the annual meeting of NCA, Chicago, IL.

 

Kuhn, T. (2003, November). Work ethic and temporal pressure in knowledge-intensive work. Paper presented at the annual meeting of NCA, Miami Beach, FL.

 

Kuhn, T.(2003, November). A theoretical resource for heterogeneous networks of practice: The case for a communicative theory of the firm. Paper to be presented at the annual meeting of NCA, Miami Beach, FL.

 

Kuhn, T., & Ashcraft, K. L. (2002). Corporate scandals and the theory of the firm: Toward a communicative perspective. Paper presented at the annual meeting of the NCA, New Orleans, LA.

 

Kuhn, T. (2001, February). Translating scholarship into practice. Presentation at the annual meeting of the WSCA, Coeur d’Alene, ID.

 

Kuhn, T. (2001, February). Theoretical perspectives on technology and organizations. Presentation at the annual meeting of the WSCA, Coeur d’Alene, ID.

 

Kuhn, T. (2000, November). Examining the evolution of individual and collective knowledge: Communication networks and the dynamic process of organizational change. Paper presented at the annual meeting of the NCA, Seattle, WA.

 

Kuhn, T., & Nelson, N. (2000, November). Negotiating “proper perspective”: A case study of the duality of organizational identification with multiple targets. Paper presented at the annual meeting of the NCA, Seattle, WA.

 

McPhee, R. D., Corman, S. R., Dooley, K. J., Kuhn, T., Zaug, P. J., & Iverson, J. O. (2000, November). Discourse analysis of organizational knowing: A survey of assumptions and problems. Paper presented at the annual meeting of the NCA, Seattle, WA.

 

Kuhn, T. (2000, June). The "demented work ethic": Representing and rationalizing time, identity, and locale during organizational change. Paper presented at the annual meeting of the ICA, Acapulco, Mexico.

 

Kuhn, T. (1999, November). They might be agents: Structuration theory and the problem of group agency. Paper presented at the annual meeting of the NCA, Chicago, IL.

 

Kuhn, T. (1999, May). From one to many: Overcoming the pitfalls in mapping collective cognition. Presented at the annual meeting of ICA, San Francisco, CA.

 

Kuhn, T. (1996, November). Organizing for democracy: Communication and power in non-traditional organizations. Presented at the annual meeting of the SCA, San Diego, CA.

 

Kuhn, T. (1996, November). Communication research and structuration theory: An examination of metatheoretical claims. Paper presented at the annual meeting of the SCA, San Diego, CA.

                       

3.      Invited Talks & Conference Presentations

 

Kuhn, T. (2004, August). Response to the Pew Internet Project Report, “The Internet Goes to College.” Presentation to the annual conference of the Higher Education Association of the Rockies, Boulder, CO.

 

Kuhn, T. (2003, January). Lessons learned through the practice of organizational communication research. Presentation at the annual meeting of the Rocky Mountain Communication Association, Boulder, CO.

 

Kuhn, T. (2002, March). The social construction of knowledge management technologies in organizations. Presentation to the Hugh Downs School of Human Communication, Arizona State University, Tempe, AZ.

 

Kuhn, T. (2001). On using multiple methods in the dissertation. Presentation at the Organizational Communication Division Doctoral Preconference, at the annual meeting of the ICA, Washington, DC.

 

Kuhn, T. (2001, October). Knowledge management systems outside the box. Presentation at the GROUP 2001 Conference, Boulder, CO.

 

            I. GRANTS AND FUNDED RESEARCH

 

Center for the Advancement of Research and Teaching in the Social Sciences (CARTSS), University of Colorado. $1050 award from the CARTSS Scholars Program to support research project with jetBlue Airlines. 2004-2005.  

 

National Science Foundation Science of Learning Center program: $25 million proposal for development of Center for Research on Undergraduate Science Learning (CRUSL) to alter the culture of education and the institutional structures that support instructional practices in departments of physics, chemistry, biology, astronomy, and geosciences. Senior personnel under PI Carl Wieman (Physics), with proposed responsibility to investigate issues of identity and cultural change. Not funded. 

 

Avaya Corporation: $250,000 gift to study content and structure of interactions in Information Technology Services campus help center. With (Bryan Pellom, CU Center for Spoken Language Research, as PI), Michele Jackson (Communication) and Lecia Barker (ATLAS), 2001-02.

 

National Science Foundation Information Technology Research program: $2,049,940 application for multidisciplinary project to study virtual collaboration in tele-immersive environments. Co-PI, with Geoffrey Dorn (BP Center for Visualization), Eric Frost (San Diego State University), Michele Jackson (Communication), and Heinrich Schwarz (Communication). Not funded.

 

National Science Foundation Information Technology Research program. $2.3 million application for Mining, Mapping, and Managing Organizational Knowledge From Text and Conversation. Spring, 2000. Contractor under PI Kevin Dooley (Department of Management, Arizona State University). Not funded.

 

Arizona State University (ASU) Graduate Research Support Grant, 1999 (to support dissertation research). $400.

 

 

III. TEACHING

 

A. TEACHING AWARDS/RECOGNITION

 

ASU Communication Students Association “Outstanding Instructor” and “Most Rigorous Instructor” (selected by undergraduate majors), 1999

 

ICA Instructional and Development Division, Outstanding Graduate Student Teaching Award, 1998-99

 

            B. APPOINTMENTS

 

DEPARTMENT OF COMMUNICATION

University of Colorado at Boulder

Assistant Professor, August 2000 – present

                        Courses Taught:

COMM 1600, Interaction Skills

COMM 2600, Introduction to Organizational Communication

COMM 4600, Senior Seminar: Knowledge, Learning, and Communication in   Organizations

COMM 6020, Quantitative Methods in Communication Research

COMM 6200, Graduate Seminar: Discourse, Knowledge, and Organizational Communication

COMM 6300, Advanced Readings in Organizational Communication

 

HUGH DOWNS SCHOOL OF HUMAN COMMUNICATION

Arizona State University

Graduate Associate, August, 1995–May 2000

        Courses Taught:

COM 450, Theory and Research in Organizational Communication

COM 408, Quantitative Research Methods in Communication

COM 308, Advanced Research Methods in Communication

COM 250, Introduction to Organizational Communication

COM 230, Small Group Communication

COM 225, Public Speaking

COM 207, Introduction to Communication Inquiry (multi-section course; administrative responsibility for two Ph.D. teaching assistants)

                                                                   

DEPARTMENT OF SPEECH-COMMUNICATION

University of Minnesota

Teaching Assistant, January 1994 - July 1995

        Courses Taught:

Spch 1101, Fundamentals of Oral Communication (Public Speaking)

Spch 3441, Introduction to Organizational Communication  

 

C. ADVISING

 

            PhD Students

§         Renee Heath (co-advisor with S. Deetz; completed Summer 2005)

§         Stacey Wieland (Expected completion: Spring 2006)

§         Lucie Sommer (Expected completion: Spring 2007)

 

            MA Students with Thesis

§         Katherine Bunch (Spring 2002). Thesis title: “Communication in Computer Science Classroom Collaboration”

§         Natalie A. Nelson (Spring 2002). Thesis title: “To Be or Not to Be: The Ontological Project of the Modern Professional Identity Structure”

§         Krista Belanger (expected completion: Fall 2005)

§         John McClellan (expected completion: Spring 2006)

 

            MA Students with Comprehensive Exams

§         Ryan Lantz (Completed Spring 2003)

§         Rita Mahoney (Completed Spring 2003)

§         Daniel Stewart (Completed Spring 2003)

§         Wen Yu (Completed Fall 2003)

§         Yintao Chen (Completed Summer 2004)

§         Jessica Stollen (Completed Spring 2005)

 

            Undergraduate Honors Students with Theses

§         Kari Kolbo (Completed Spring 2002): “Knowledge Management: Its Perspectives and Their Relationship with High Performing Organizations”

§         Mary Scordo (Completed Spring 2002): “Candidate Image Framing: Media Interpretations of Third Party Reality”

§         Tangie Sutton (Completed Spring 2003): “Superior-Subordinate Relationships: The Effects of Trust and Group Status on Perceived Performance”

§         Nicole Bates (Completed Spring 2004): “The Study of Identity Formation and Control: Expanding the Research to the Small Business Domain”

 

Committee Member for Graduate Students

PhD: Kirsti Broadfoot, Devon Brown, Sarah Dempsey (comprehensive exam reader), Aaron Dimock (comprehensive exam reader), Erin Foley-Reynolds, Randall Ford, Matt Germonprez (Systems Dept.), Dirk Hovorka (Systems Dept.), Guowei Jian, Alex Heintzman, Michael Khoo, Alexander Lyon, Brett Maddex, Jessica MacDonald, Jeanne McPherson

 

MA: Anne Heintzman (thesis), Paul Leonardi (thesis), Kealy Spring (thesis)

 

Graduate Independent Studies Courses Directed: 8

Undergraduate Internship Projects Directed: 24

 

IV. SERVICE

 

A.     UNIVERSITY OF COLORADO DEPARTMENT OF COMMUNICATION
§         Graduate Admissions Committee, Department of Communication, AY 2000-01, Fall 2003

§         Technology Liaison, Department of Communication, AY 2000-01, 01-02, 02-03

§         Search committees: Instructor (Spring 01), Senior hire (Fall 01)

§         Graduate Program Committee, Department of Communication , AY 2001-02, 02-03

§         Technology Policy Committee, Department of Communication, AY 2001-02, 02-03

§         TA Orientation Workshop, Department of Communication, 2001, 02, 03

§         Merit Review Committee, Department of Communication, AY 2001-02

 

B.     UNIVERSITY OF COLORADO

§         Presentation to the University Risk Management retreat on Incorporating Cultural Differences into Workplace Interactions, September, 2001

§         Served on Statewide Core Requirements Committee (for English and Communication programs across the state), Fall 02

 
C.     DISCIPLINE AND PROFESSIONAL

§         Primary planner/coordinator for three-day interdisciplinary conference (entitled Transforming Organizations Through Theory, Research, and Practice) held in Aspen, Colorado, July 2003. (Member of planning team for 2002 conference)

§         Secretary, NCA Organizational Communication Division

§         Editorial Board Member, Major Works in Organizational Communication (five-volume set edited by L. Putnam and K. Krone), to be published by Sage in 2005

§         Editorial Board Member, Communication Theory

§         Editorial Board Member, Management Communication Quarterly

§         Editorial Board Member, Western Journal of Communication

§         Co-convener, with S. Deetz and M. Jackson, for competitive paper stream on Communication and Collaboration at the 3rd Critical Management Studies conference, Lancaster, England, July 2003.

§         Panelist/Reviewer, National Science Foundation program on Human and Social Dynamics (June 2004)

§         Review of book manuscripts: Roxbury (2000), Lawrence Erlbaum (2002), Oxford University Press (2003)

§         Ad hoc reviewer of journal submissions:

2001, 03, 04, 05          Communication Theory

2005                            Communication Yearbook

2000, 01, 02                Management Communication Quarterly

2002                            Journal of Applied Communication Research

2003                            Organization

2002                            Group Dynamics: Theory, Research, and Practice

2002                            Journal of Business and Management

2003, 05                      The Information Society

§         Conference Respondent to Competitive Papers:

1.      NCA: Panel on Non-Profit Organizations (2004, Chicago)

2.      NCA: Panel on Organizational Identification (2002, New Orleans)

3.      ICA: Panel on Organizational Knowledge (2003, San Diego)

4.      ASU West Student Conference: Panel on Philosophy and Rhetoric (1999, Phoenix)

§         Competitive Paper Referee:

1.      NCA annual convention, Organizational Communication Division: 2000, 2001, 2002

2.      NCA annual convention, Group Communication Division: 2002

3.      ICA annual convention, Organizational Communication Division: 2001, 2002, 2003, 2004

4.      Academy of Management annual convention, Organizational Communication and Information Systems Division: 1997, 1998

5.      International Students of Organizations Conference: 1996

§         Nominating Committee Member, NCA, Organizational Communication Division Book and Article Awards, 1997

§         Book and Article Awards Committee, NCA Organizational Communication Division: 2003

§         Awards Committee, NCA Group Communication Division: 2003

§         ICA Redding Dissertation Award Committee: 2004

 

D.    OTHER

§         Seminar for TAs across the Arizona State University, entitled “Surviving and Thriving in the Teaching Assistantship” (with Rona Halualani). February, 1997

§         Presentations to Political Science classes at the U.S. Air Force Academy, entitled “New Communication Technologies And Democratic Participation.” March, 2002.

§         Guest lecture to Aviation Engineering course at Metropolitan State University, Denver, CO, entitled “Communication and Decision-Making in the Cockpit.” June 2002.

§         Report on Summer Clerkship Program for Holland and Hart, LLP (37 pp.), April 2004

§         Presentation on “Navigating the First Few Years of the Tenure-Track Position.”  At Nuevo Día: Southwest Organizational Communication Conference. January 2005.

 

 

 

 

V. RELEVANT EMPLOYMENT

 

DEPARTMENT OF SPEECH-COMMUNICATION

University of Minnesota

Undergraduate Adviser, September 1994 - July 1995

§         Tracked and facilitated the progress of majors and minors

§         Advised undergraduates on department and college policies and procedures

§         Revised undergraduate curriculum and senior project standards

                                   

DEPARTMENT OF INSTITUTIONAL RELATIONS

University of Minnesota

Research Assistant, October 1993 - September 1994

§         Assisted Associate Vice President in speechwriting for University President

§         Created and maintained databases of awards & achievements of faculty and programs, as well as University research, teaching, and service initiatives

§         Completed in-depth interviews of 36 users of University Foundation’s donor & alumni database as part of a Total Quality Management initiative; prepared detailed report and recommendations to University administrators

§         Received “Pedestal Award” for excellence in job performance and service

 

KELLOGG, INC.

Spokane, WA (headquartered in Battle Creek, MI)

Account Representative, January 1992 - August 1993

§         Represented products & promotions to wholesale, retail, & military accounts

§         Responsible for attaining sales budgets and cost controls with a $3 million wholesale & retail customer